Email Support
General Inquiries:
support@facesense.pro
Privacy Concerns:
privacy@facesense.pro
Response time: Within 24 hours
Support Center
We're here to help. Get in touch with our support team or browse our help resources.
Phone Support
Call Us:
+44 7908 082 284
Hours:
Monday - Saturday
9:00 AM - 6:00 PM GMT
Please include your account email when calling.
Self-Service
Help Center
Browse FAQs and guides
Privacy Policy
Learn about data protection
Terms of Service
Review our terms
Common Issues
Account Issues
Can't log in? Try resetting your password via the app. If you're still having trouble, contact support with your registered email address.
Billing & Payments
Payment issues? Check your payment method details. For refunds or billing inquiries, email us with your order number.
Face Scan Issues
Scan not working? Ensure good lighting and camera permissions are enabled. Try clearing the app cache or reinstalling.
Booking Problems
Booking issues? Check your appointments in the app. For cancellations or changes, contact us at least 24 hours in advance.
Data Protection Officer
For GDPR requests, data deletion, or privacy concerns, contact our Data Protection Officer:
Ammaar
Email: ammaar.arif@yahoo.com